- Shipping charges are calculated based on the total weight of all items in your order. The shipping cost charged at the time of purchase represents an estimate using standard shipping.
- Every effort is made to process all orders within 24 hours after receiving an order. Same-day shipping is not guaranteed.
- If a backordered item is cancelled, www.surfacetoair.com will refund the difference in shipping charges from the items shipped and the freight charged.
- Shipping charges are non-refundable.
- Selecting Overnight or 2-Day Delivery shipping options means that you will receive your order 1-2 days after your order has been verified and processed by our Order Processing Department.
- You will receive an email as soon as your order is dispatched.
- www.surfacetoair.com reserves the right to ship packages "best way" according to the shipper's delivery schedules.
- Please note that we do not process or ship orders on weekends and/or holidays.
If you are ordering goods for delivery outside the European Union, please note that our goods may be subject to import duties and taxes. Any charges in relation with customs clearance must be borne by the customer. S2A Fashion SARL cannot responsible for customs clearance.
If you decide to refuse any shipments from surfacetoair.com, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to surfacetoair.com. This amount will be subtracted from your merchandise refund.
Your order may be subject to import duties and taxes, wich are levied once a shipment reaches your country. You will be responsible for paying additional charges for customs clearance; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; please contact your local customs office for further information. Additionally, when ordering from surfacetoair.com, you are the importer and must comply with all laws and regulations of the destination country.
Any litigation regarding this agreement, or any transaction between a customer and S2A Fashion SARL and www.surfacetoair.com shall be brought to the state or federal courts located in Paris, FRANCE and the customer hereby agrees and submits to such jurisdiction and venue as proper.